Replacement Parts

PAPA'S FIREPLACE, LLC can order replacement parts for your fireplace, stove, or insert from the following manufacturers only:

Heat & Glo (888)-427-3973
Heatilator (800)-927-6841

To be able to order these part(s) for you, we need you to provide us with the following information:

1. The manufacturer's name (see above) _______________________
2. The model name/number of the product ______________________
3. The serial number of the product ________________________
4. If the product is gas, whether it is Natural Gas (meter on your house) ______, or
   Propane (LP) Gas (tank in your yard) _____
5. The manufacturers part number* for the part you need __________________

*This part number is easily obtained by contacting the manufacturer at the phone number provided above, and giving them the information in items 2-4 above. This information is required for them to get you the correct part number(s).

Once you have the information above, contact PAPA'S FIREPLACE, LLC at (203)483-9461 or e-mail us at papasfireplace@yahoo.net. We will contact the manufacturer for the price and availability of the part(s) you need. We will then let you know the cost of the part(s) and when we will be able to get them for you.

Also, PAPA'S FIREPLACE, LLC offers professional service on products we've sold. If you need service on a product you purchased from us, please contact us at (203)483-9461 or e-mail us at papasfireplace@yahoo.net, with the information in items 1-4 above.

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